- Friendly and supportive working environment
- Free onsite car parking
- Generous employee reward and recognition program
Canterbury League Club is seeking a motivated and enthusiastic Security/Customer Relations Officer to join our friendly and supportive team on a casual basis.
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About us….
Canterbury League Club's mission is to create memorable experiences for our members and guests. We do this by having world-class facilities and talented employees who make the visit to our venues iconic and memorable.
We currently have a casual position available for a professional and motivated Security/Customer Relations Officer to join our friendly and supportive team. As a member of the Security and Surveillance team, you will ensure the safety and security of our members and guests by patrolling all areas of the Club.
About the Role…
This is a fantastic opportunity to join a supportive environment with ongoing training and development to extend your knowledge and skills within the security industry.
In this role, you will be required to undertake the following duties:
- Delivering friendly and efficient service to all patrons and guests
- Providing patrons and guests with helpful advice and guidance around the Club
- Informing management of any incidents and developments regarding customer service and complaints
- Completing relevant records and reports as required with details of events
- Providing support in emergency situations in a calm and professional manner, and actively providing information to any emergency services when requested to do so
- Ensuring members and guests who are not granted access to the Club are professionally and politely prevented from gaining access or escorted from the premises
- Providing first aid assistance to patrons and guests when required
About you…
We are seeking a positive and customer-focused Security/Customer Relations Officer with outstanding customer service skills, to join our talented and friendly team and ensure an exceptional level of customer service is offered to our members and guests.
To be successful in this role you need to possess the following:
Skills and Competencies:
- Current NSW RSA & RCG Competency Card (essential)
- Previous experience in a security or conflict resolution role (highly desirable)
- Current Class 1 (a) and 1 (c) Full Security Licence
- Certificate III in Security
- Current First Aid Certificate
- Flexibility to work a rotating 24 hours, a 7-day roster including evenings, weekends and public holidays
- Knowledge of WH&S Regulations
- Full working rights in Australia
You will also be able to demonstrate the following abilities:
- Initiative and problem solving
- Ability to remain calm and maintain a sense of control in difficult situations
- Outstanding communication skills
- Ability to assess a situation quickly, using appropriate actions to diffuse a situation and provide effective solutions, particularly with people demonstrating disruptive behaviour
- Excellent attention to detail
- Ability to work autonomously in addition to a team environment
If you have the drive and passion for creating memorable experiences and would like to join a talented team, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we'll be in touch.
APPLY NOW!!
No recruitment agencies, please
Canterbury League Club is not able to offer sponsorship or work visas.
SECURITY MASTER LICENSE NO. 404940040
